Settlement Services in Waterloo Region

Reception House Waterloo Region provides primary resettlement support for all government assisted refugees in Waterloo Region: Temporary residence, orientation, needs assessment, employment support, social integration programs, youth services and more. Many other settlement and community services will also provide support such as Kitchener-Waterloo Multicultural Centre (KWMC) and YMCA Immigrant Services.

Supporting Refugees 

Reception House programs and initiatives:

• Family Partnership Program
• English Outreach
• New Canadian Youth Connections (NCYC)
• Children’s Programming
• Reception House Committees
• Art with Pamela
• Focus on New Beginnings

Volunteer opportunities to assist with these programs will be developed as needs arise.  The following training links will help you to prepare to support refugees in our community: 

• Respect for Diverse Communities click here
• AODA Training click here 
• Equity Training Videos click here  

Exisiting Volunteer opportunities that will strengthen resouces for refugees as they settle in our Region can be found on our Volunteer Search page under Newcomer Supports. See list below for current positions available for you to assist others as they settle in Waterloo Region.